Terms of Service

1.1 Open beta

3.1 Age requirements

To create an account on Alfred, you must be at least 13 years of age. The K-12 profile is intended for users aged 8 and older with parental knowledge or consent.

3.2 Account creation

To use the Service, you must create an account by providing a valid email address, choosing a password, and (during the closed beta period) entering a valid invite code that has been issued to your email address. You agree to provide accurate and complete information.

3.3 Account security

You are responsible for maintaining the confidentiality of your password and for all activities that occur under your account. You agree to notify us immediately at security@learnwithalfred.ai of any unauthorized use of your account or other breach of security. We are not liable for any loss or damage arising from your failure to safeguard your account credentials.

3.4 One account per person

Each individual may maintain only one account on the Service. You may not share your account with others. If you sign in on multiple devices using the same account, you remain bound by these Terms on each device.

4.1 Permitted uses

You may use the Service only for lawful purposes and in accordance with these Terms. You may use the Service to seek help with software, productivity tasks, learning activities, and other personal or business uses for which the Service is intended.

4.2 Prohibited uses

You agree not to: (a) Use the Service in any way that violates any applicable law or regulation (b) Use the Service to engage in fraudulent, harmful, or deceptive activity (c) Use the Service to harass, abuse, or harm another person (d) Use the Service to develop competitive AI assistants or to extract our model weights, prompts, or training methodology (e) Reverse engineer, decompile, or attempt to extract the source code of the Service except where such activity is expressly permitted by applicable law (f) Use the Service to circumvent any security feature or attempt to gain unauthorized access to our systems or to other users' accounts (g) Use automated tools, bots, or scripts to access the Service except where we have explicitly granted you written permission (h) Resell, sublicense, or redistribute access to the Service (i) Submit false or misleading information when creating your account (j) Use the Service to capture, store, or transmit data belonging to others (such as your employer or customers) without proper authorization

4.3 Sensitive data

The Service captures screenshots and accessibility data of whatever is on your screen during your interactions. You acknowledge that you are responsible for ensuring that you have the right to share whatever is on your screen with us at the moment of interaction. Do not engage Alfred while sensitive data belonging to others (medical records, attorney-client communications, classified information, payment card data of others, and the like) is visible on your screen unless you have proper authorization to do so.

5.1 Invite codes

During the open beta, access to the Service is gated by single-use invite codes issued to specific email addresses. Each invite code: (a) Is tied to a specific email address (b) May be redeemed only once (c) Is not transferable (d) Does not have monetary value and may not be sold or traded

5.2 Free trial

Upon redeeming a valid invite code, you receive a 5-day free trial of the Service. The trial begins at the moment of redemption. During the open beta, continued use of the Service after the trial period is currently provided free of charge as part of the beta program; this is subject to change with advance notice as described below.

5.3 Future paid plans

The Service is currently free during the open beta. We may introduce paid subscriptions or other paid plans in the future. If we do: (a) We will give you advance notice (at least 30 days) before any paid plan applies to your account (b) Pricing, billing, and subscription terms will be presented to you in-app and on our website (c) You will have the opportunity to opt in to the paid plan or to discontinue use of the Service before any charge is made (d) No charges will be made to you without your separate, affirmative consent at the time the paid plan becomes available

5.4 No refunds for paid usage (when applicable)

If and when paid plans are introduced, fees will not be refundable for partial billing periods unless required by law. Cancellation will take effect at the end of your then-current billing period.

5.5 Right to revoke invite codes

We reserve the right to revoke or invalidate any invite code at any time for any reason, including suspected abuse, fraud, or violation of these Terms.

6.1 Your content

"Your Content" means the data Alfred captures from your interactions with the Service, including but not limited to: screenshots of your active display, accessibility tree data, voice transcripts (transcribed locally on your Mac), and any messages or queries you submit through the Service.

6.2 Ownership

You retain all ownership rights you have in Your Content. We do not claim ownership of Your Content.

6.3 License you grant to us

By using the Service, you grant us a worldwide, royalty-free, sublicensable, non-exclusive license to:

6.4 Your acknowledgment regarding AI training

You acknowledge and agree that: (a) The use of Your Content to train AI models is foundational to how Alfred improves over time (b) AI models trained in part on Your Content represent statistical patterns derived from many users' content and do not constitute storage or republication of Your Content in identifiable form (c) The deletion of Your Content from our training records (as described in our Privacy Policy) does not require us to retrain or modify AI models that were trained on Your Content prior to the deletion request (d) You may opt out of having Your Content used for AI training, as described in our Privacy Policy section 8.4

7.1 Our intellectual property

The Service, including its software, design, branding, AI models we develop, and all other elements (collectively, "Our IP"), is owned by us and protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in Our IP except for the limited license to use the Service as described herein.

7.2 Limited license to use the Service

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the Service on Macs you own or control, for your own personal or internal business use.

7.3 Feedback

If you provide us with suggestions, ideas, or feedback about the Service ("Feedback"), you grant us a perpetual, irrevocable, royalty-free license to use that Feedback for any purpose, without compensation or attribution to you. We are not obligated to act on any Feedback.

7.4 Trademarks

"Alfred" and the Alfred logo are trademarks of Alfred. You may not use our trademarks without our prior written permission, except as necessary to refer to the Service in factual discussions (for example, in a review).

9.1 No professional advice

The Service generates responses using artificial intelligence. Alfred's responses may be incorrect, incomplete, or out of date. Alfred is not a substitute for professional advice. Do not rely on Alfred for medical, legal, financial, accounting, or other professional advice. Always consult a qualified professional before making important decisions.

9.2 No guarantees

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, ACCURATE, OR SECURE.

9.3 Third-party AI providers

The Service relies on third-party AI inference providers (currently Anthropic and OpenAI). We do not control these providers' availability, output quality, or pricing. Their services may be modified or discontinued at any time, which may affect the Service.

9.4 No backup of your screen content

We do not store unaltered backups of your screen content. The training-data records we retain are subject to the retention schedule described in the Privacy Policy. We are not responsible for content on your screen that you may lose or want recovered; the Service is not a backup tool.

12.1 Termination by you

You may stop using the Service at any time. You may delete your account by contacting privacy@learnwithalfred.ai or via the in-app account deletion option (when available).

12.2 Termination by us

We may suspend or terminate your access to the Service at any time, with or without cause and with or without notice, including for any of the following reasons: (a) You have violated these Terms (b) You have engaged in fraudulent, abusive, or harmful activity (c) Your use of the Service creates a risk of legal exposure for us (d) We are required to do so by law (e) We discontinue the Service or any part of it

12.3 Effect of termination

Upon termination of your access to the Service: (a) Your right to access the Service ends immediately (b) Provisions that by their nature should survive termination (including sections 6 (License), 9 (Disclaimers), 10 (Limitation of Liability), 11 (Indemnification), 14 (Governing Law), and this section 12.3) will survive (c) The deletion timeline for your data is governed by our Privacy Policy section 7

12.4 No refunds on termination

If we terminate your access for cause (such as a violation of these Terms), you are not entitled to a refund of any prepaid fees.

14.1 Governing law

These Terms are governed by the laws of the State of California, United States (the state designated by the Founders as the primary state of operation during pre-incorporation; if the Founders reside in different states, this is the state in which day-to-day operations of the Service are primarily conducted), without regard to conflict of laws principles. Upon incorporation of the Operator, governing law will, if appropriate, be updated to the state of incorporation, with notice to you. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

14.2 Informal resolution first

Before bringing any formal legal action, you agree to contact us at legal@learnwithalfred.ai to attempt to resolve the dispute informally. We will work in good faith to resolve disputes within 60 days of receipt of your notice.

14.3 Venue and jurisdiction

If informal resolution fails, any legal action arising out of or relating to these Terms or the Service must be brought exclusively in the state or federal courts located in Los Angeles County, California, United States. You consent to personal jurisdiction in those courts. Upon incorporation, venue may be updated to the state and county of incorporation, with notice.

14.4 Class action waiver

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE WILL BE RESOLVED INDIVIDUALLY AND NOT AS A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION.

15.1 Entire agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Alfred regarding the Service and supersede any prior agreements between us regarding the Service.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15.3 No waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to enforce that provision later.

15.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent.

15.5 No agency

Nothing in these Terms creates an agency, partnership, joint venture, or employment relationship between you and us.

15.6 Force majeure

We are not liable for any failure to perform our obligations under these Terms when the failure is caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, internet or telecommunications failures, or actions of third-party providers.